Article 5 of 5

How to manage provider hours and requests

Clinic administrators and front desk can maintain hours and review schedule requests.

  1. Set an individual provider's hours

    Open Staff → the provider → Hours. Save their weekly working windows and review their blocked time.

  2. Review clinic hours and requests

    Open Practice → Hours to manage the clinic's opening hours and review provider schedule-change requests. Approve or deny a request after checking coverage.

  3. Check the shared calendar

    Return to Schedule and filter to the provider to confirm the result. Clinic-affiliated providers request later hours and time-off changes; those changes need clinic approval.