Article 3 of 4

Clinic administrators only

How to configure clinic intake and communications

Manage the forms and messages patients receive from your clinic.

  1. Prepare Intake

    Open Practice → Intake to review the clinic's welcome content, questions, and consent forms.

  2. Review Email and Messaging

    In Email, set sender details and edit the available templates. In Messaging, set patient office-message rules and guidance.

  3. Set upload preferences

    Use Practice → Documents to control patient uploads when document storage is enabled. This setting does not give clinic staff access to clinical chart files.