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How to manage a video visit

Use the microphone, camera, participant, and chart controls during the appointment.

  1. Use the call controls

    Mute or unmute your microphone and turn the camera on or off from the call controls. Use device settings if you need to switch equipment.

  2. Manage participants

    Open the participant controls to admit a waiting patient or manage an admitted participant. Check who is in the call before continuing.

  3. Document and finish

    Use the chart and note tools available in the call. End the visit with the call's end control, then check your appointment status and finish the clinical note.